I hate Wells Fargo

I have a student loan through Wells Fargo. I have been paying on this student loan for the past two years faithfully, using my online bill pay through my credit union. I get a call from the credit union and the rep tells me Wells Fargo returned my bill payment! I called Wells Fargo, and first they tell me they did not return it, that my credit union must have been the problem. I send them a letter from the credit union saying that Wells Fargo returned it. Then, Wells Fargo tells me they could not find my account and that is why it was returned, even though the account number is on the check, and I have been paying like this for two years! I went ahead and paid this months payment through the Wells Fargo site. Their poor customer service just irks me.

		Start	12-Apr
Sallie Mae		12762	12304
Wells Fargo		11700	10898
Campus Loan		8250	7655
Chase 2		2300	1500
Credit Union Card		700	725
BOA		9300	8925
BOA 2		1833	2220
Car Loan		7875	5839
Chase 3		1710	0
Chase		2353	0
Car Loan 2		2090	0
Target		149	0
DH School		376	0
Capital One		376	0
		61774	50066

$11,708 paid off. Soooo close to being under $50K!